হে মোর চিত্ত, Prey for Humanity!

मनुस्मृति नस्ली राजकाज राजनीति में OBC Trump Card और जयभीम कामरेड

जैसे जर्मनी में सिर्फ हिटलर को बोलने की आजादी थी,आज सिर्फ मंकी बातों की आजादी है।

Gorkhaland again?আত্মঘাতী বাঙালি আবার বিভাজন বিপর্যয়ের মুখোমুখি!

RSS might replace Gandhi with Ambedkar on currency notes!

हिंदुत्व की राजनीति का मुकाबला हिंदुत्व की राजनीति से नहीं किया जा सकता।

In conversation with Palash Biswas

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Palash Biswas On Unique Identity No1.mpg

Thursday, August 27, 2015

HDFC Bank:Experience digital solutions. Simplify your life.

 
Dear Palash Chandra Biswas,
Our digital journey towards building a virtual bank, where all physical banking transactions find a digital counterpart, continues to be a key focus. Through this commitment we hope to reach our ultimate goal - to simplify every aspect of your financial lives by putting the #PowerOfBankingin your hands.
Economic Times recently called it "Digital Evangelism" and described how digitisation has become part of our DNA. The article is pasted below for your information. You can also read the full article by clicking here
Warm regards, 
Nitin Chugh
Head - Digital Banking

 
ECONOMIC TIMES. August 22, 2015.
New Age As HDFC readies for virtual banking, it is looking at 4G and beyond - with smoother pipelines, zero buffering for account holders and immediate interaction with a bank representative, 24/7
Digital Evangelism Thrust Behind All-India Change at HDFC Bank
NEW DELHI: A month back, a man running a salon in Sangli bought cosmetics from Pune's wholesale market worth Rs 35,000 per month. In one of his rounds to the market, Ravi Narayanan, who is senior executive vice-president, head of branch banking (west) at HDFC Bank, met up with the entrepreneur and explained to him about many of the apps that the bank had recently launched.
The salon owner browsed through one such app, PayZapp, and found value to such an extent that he now procures the same cosmetics at 3% less price than wholesale, besides getting them delivered to his doorstep.
Digital evangelism is the new mantra at HDFC Bank. As Managing Director Aditya Puri trots across metros stitching up a digital weave to bind 75,000-odd employees of the bank, he's generously helped by his five key lieutenants - Ravi Narayanan, Nitin Chugh, Head-Digital Banking, Arvind Kapil, Head-Unsecured Loans, Parag Rao, Head-Cards, Payments Merchant Acquiring Business and Navin Puri, Head-Branch Banking.
While Puri's lowdown on digital banking is restricted to around nine metro cities, the quintet very much has the onus of spreading the drive to branches in other cities and towns of the country, and wherever possible, evangelize the end user too.
Twenty years back, such excitement was palpable around ATM machines that were being launched by banks. Today, for HDFC Bank, going digital is a necessity. "We should be able to galvanize the entire force of the bank across verticals and build confidence wherein the staff would be able to talk to customers at large....it should result in behavior transformation, a change in their DNA," says Narayanan before dashing off to Vijayawada and Vizag to address a fresh crop of bankers from teller operators to sales people to credit card managers, and what have you.
In fact, the bank's digital march coincides with non-banking players like Paytm entering the turf. Besides, "growth has been sluggish for HDFC Bank, which is being weighed down by its sheer size... so going digital is the only way it can earn a higher fee income, which today sits at roughly 18% of their net income," says an executive at Reliance Securities Research, requesting anonymity. "They want to improve their fee income without impacting their loan book profile."
The digital transformation of HDFC Bank is unmistakable the moment one sets foot in its Mumbai-based headquarters and sees a hoarding next to the reception claiming the bank is now on Apple's iWatch, slated to launch in India next month.
Over the years, the bank has developed multiple platforms to enhance convenience for the end user. In 2013, for instance, it launched 'missed-call' banking in the hinterland, wherein the account holder had to just make a missed call in order to get a statement or check book delivered. That could well be the start of a journey.
Next, HDFC Bank targeted NetBanking and transactions multiplied, so much so that there are 175 such options available today. Owing to screen size restrictions, it took out a lighter mobile version just last year, which today sits as an app with as much as 80 transactions. In the month of March 2015, HDFC Bank recorded transactions worth Rs 6,031 crore on mobile banking, while for the entire banking system, transaction value was Rs 16,914 crore, according to the RBI data.
Today, as the bank readies for virtual banking, it stares at 4G and beyond with even smoother pipelines, where account holders will be subjected to zero buffering and have immediate interaction with a live bank representative, 24/7. That's the future the six top honchos at HDFC Bank are entrusted to pan out and Narayanan claims about 40% of the workforce has already been converted.
For the process to take root, organization behavior needs to recast, which is already a given through three internal committees-marketing, technology and operations-comprising 9-12 people, meeting twice a month. But what stirs action and maintains the bank is in sync with the latest tech trends are skip level reps in such committees. That explains why all new ideas are coming from millennials.
Take the mobile to mobile payment app, Chillr, the bank launched. Sources claim it has notched up almost 5 crore transactions within two months of its launch. Again, the company's mobile wallet PayZapp allows the end user access to recharge elements as well as a holistic marketplace experience by the way of offers/deals and access to online retailers. Even in the B2B space, the bank's eNet platform has been enhanced. Finally, urban adoption not with standing, it is the smaller towns where the bank is seeing significant traction.
- written by Moinak Mitra
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ভালোবাসার মুখ,প্রতিবাদের মুখ মন্দাক্রান্তার পাশে আছি,যে মেয়েটি আজও লিখতে পারছেঃ আমাক ধর্ষণ করবে?

Palash Biswas on BAMCEF UNIFICATION!

THE HIMALAYAN TALK: PALASH BISWAS ON NEPALI SENTIMENT, GORKHALAND, KUMAON AND GARHWAL ETC.and BAMCEF UNIFICATION! Published on Mar 19, 2013 The Himalayan Voice Cambridge, Massachusetts United States of America

BAMCEF UNIFICATION CONFERENCE 7

Published on 10 Mar 2013 ALL INDIA BAMCEF UNIFICATION CONFERENCE HELD AT Dr.B. R. AMBEDKAR BHAVAN,DADAR,MUMBAI ON 2ND AND 3RD MARCH 2013. Mr.PALASH BISWAS (JOURNALIST -KOLKATA) DELIVERING HER SPEECH. http://www.youtube.com/watch?v=oLL-n6MrcoM http://youtu.be/oLL-n6MrcoM

Imminent Massive earthquake in the Himalayas

Palash Biswas on Citizenship Amendment Act

Mr. PALASH BISWAS DELIVERING SPEECH AT BAMCEF PROGRAM AT NAGPUR ON 17 & 18 SEPTEMBER 2003 Sub:- CITIZENSHIP AMENDMENT ACT 2003 http://youtu.be/zGDfsLzxTXo

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http://youtu.be/NrcmNEjaN8c The government of India has announced food security program ahead of elections in 2014. We discussed the issue with Palash Biswas in Kolkata today. http://youtu.be/NrcmNEjaN8c Ahead of Elections, India's Cabinet Approves Food Security Program ______________________________________________________ By JIM YARDLEY http://india.blogs.nytimes.com/2013/07/04/indias-cabinet-passes-food-security-law/

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Published on 10 Apr 2013 Palash Biswas spoke to us from Kolkota and shared his views on Visho Hindu Parashid's programme from tomorrow ( April 11, 2013) to build Ram Mandir in disputed Ayodhya. http://www.youtube.com/watch?v=77cZuBunAGk

THE HIMALAYAN TALK: PALASH BISWAS LASHES OUT KATHMANDU INT'L 'MULVASI' CONFERENCE

अहिले भर्खर कोलकता भारतमा हामीले पलाश विश्वाससंग काठमाडौँमा आज भै रहेको अन्तर्राष्ट्रिय मूलवासी सम्मेलनको बारेमा कुराकानी गर्यौ । उहाले भन्नु भयो सो सम्मेलन 'नेपालको आदिवासी जनजातिहरुको आन्दोलनलाई कम्जोर बनाउने षडयन्त्र हो।' http://youtu.be/j8GXlmSBbbk

THE HIMALAYAN DISASTER: TRANSNATIONAL DISASTER MANAGEMENT MECHANISM A MUST

We talked with Palash Biswas, an editor for Indian Express in Kolkata today also. He urged that there must a transnational disaster management mechanism to avert such scale disaster in the Himalayas. http://youtu.be/7IzWUpRECJM

THE HIMALAYAN TALK: PALASH BISWAS CRITICAL OF BAMCEF LEADERSHIP

[Palash Biswas, one of the BAMCEF leaders and editors for Indian Express spoke to us from Kolkata today and criticized BAMCEF leadership in New Delhi, which according to him, is messing up with Nepalese indigenous peoples also. He also flayed MP Jay Narayan Prasad Nishad, who recently offered a Puja in his New Delhi home for Narendra Modi's victory in 2014.]

THE HIMALAYAN TALK: PALASH BISWAS CRITICIZES GOVT FOR WORLD`S BIGGEST BLACK OUT

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Palash Biswas, lashed out those 1% people in the government in New Delhi for failure of delivery and creating hosts of problems everywhere in South Asia. http://youtu.be/lD2_V7CB2Is

THE HIMALAYAN TALK: PALASH BISWAS LASHES OUT KATHMANDU INT'L 'MULVASI' CONFERENCE

अहिले भर्खर कोलकता भारतमा हामीले पलाश विश्वाससंग काठमाडौँमा आज भै रहेको अन्तर्राष्ट्रिय मूलवासी सम्मेलनको बारेमा कुराकानी गर्यौ । उहाले भन्नु भयो सो सम्मेलन 'नेपालको आदिवासी जनजातिहरुको आन्दोलनलाई कम्जोर बनाउने षडयन्त्र हो।' http://youtu.be/j8GXlmSBbbk